Customer Support Channels
A 1–hour Response Guarantee
Our company offers a 1–hour reaction guarantee with all our cloud plans packages, meaning each support question you post is going to be responded to in only one hour maximum. Our support staff members are trained to easily take care of any case and to supply you with prompt advice on any situation that you might have.
A Top–quality Support Service
Our assistance service is delivered by a crew of experienced consultants who will be ready to reply to your request immediately. You can get hold of the support team by opening a tech support ticket from your Web Site Control Panel or by posting us an e–mail. On working days, you may also contact us on the phone or make use of the online chat service.
An Intuitive Help Section
Our company has included a wide–ranging information base into the Control Panel which enables you to obtain convenient step by step directions whenever you want. Each part of the Control Panel has its own contextual guide area presenting a list of how–to posts. We have also organized video tutorials to offer you with a superior idea of the best way to execute any presented procedure.