Extensive Online Documentation in Cloud Hosting
If you’ve purchased your first cloud hosting package through our company or have migrated your site over to us, you’ll become accustomed to our services and our in-house developed Hepsia Control Panel in no time thanks to the fact that we have prepared a detailed knowledge base where you can find all the info that you will ever need – both general info with regards to the web hosting service as a whole and more specific info about the separate functions that you can make use of and the issues that you may bump into. The articles themselves are located in two places. The complete article archive can be accessed via the Help section of the Control Panel. You can access relevant articles about the different features in every section of the Control Panel too. You can acquaint yourself with how to do practically everything, from creating an .htaccess config file to administering an electronic mailing list, and all the articles include comprehensive guides, so you will never become lost due to an unclear text. Certainly, in case you run into a more specific obstacle and you don’t find an adequate solution in our knowledge base, you can touch base with our technical support engineers 24/7/365.
Extensive Online Documentation in Semi-dedicated Servers
Our company’s semi-dedicated servers come bundled with a rich article repository where you can find any info that you might require about our web hosting services or about the Hepsia hosting Control Panel that we use. We’ve created it on the basis of the feedback that we have obtained from our clients through the years and, hence, our articles touch on specific issues that you could come across and suggest the most efficient way to repair them, for instance receiving a 500 Internal Server Error message or not being able to send e-mail messages from your computer even though you have the correct SMTP server settings. The articles are available in every section of the Control Panel and you can browse them whenever you wish. They can help you heighten your knowledge not only about our platform, but also about the hosting service as a whole, as they contain how-to instructions and general info such as what file access permissions or cron jobs are.